I am 65 years old. It would take me some time to recall all of the automobiles I have purchased/leased over the years.
I can with no trouble tell you, however, that I have had only TWO totally satisfactory pleasurable experiences at auto dealerships.
BOTH have been at Maple Hill.
Thank you, and keep up the good work!
James K
VW
The service at the dealership is excellent. The service personnel do a superior job
I will recommend your dealership. I like the special pricing on oil changes for vehicles bought there; I appreciate the free car washes; your support of the Kalamazoo community (USTA, New Year's Fest, etc.) is truly exceptional
Miriam B
2004
VW
New Beetle
Chad and Denny were fantastic! I look forward to coming in for car washes and maintenance. I highly recommend maple hill! Thanks for a great experience.
Amanda L
2012
VW
Tiguan
I wanted to send you a note to tell you how terrific I think your Subaru Service Team is!! I recently had a very expensive repair done on my 13 year old Subaru Outback- needless to say, I wasnt happy. But Sharon, Rick and the technician made my life as good as possible with a loaner, constant updates, and good service. I bought my car from Maple Hill, but it is your service department that will keep me coming back and recommending your dealership.
CW
Subaru
Outback
Dan Buell was outstanding at communicating anything and everything that was going on while I was waiting for my vehicle to be repaired.
Jerrod P
2009
VW
GTI
I just wanted to give you feedback on Sharon, Service Department for Hyundai’s. She provided me with updates on my service often - excellent service.
Hyundai
Just wanted to share big thank yous to your service staff for bringing out the umbrella and a bowl of water for a 16 yo dog to be comfortable... In addition, to noticing the wheel alignment being off... Incredible improvement in the Forrester's performance.
Barbara
Subaru
Forester
Above and beyond your usual good service.
Raining, stopped at the bank and driver’s window went up and out - beyond the frame of the window.
Drove immediately to the dealership and as usual, Jeff and Dave, worked miracles to get it fixed asap.
Always excellent service, but this one was especially appreciated!!!
Judith D
Volvo
Thank you for always going and above the call of duty to satisfy your guests. It is very refreshing and appreciated.
Michelle D.
Tried to do business with a dealership closer to my home and did not have a good experiece so I chose to drive 50 miles and I'm glad I did Maple Hill gave me a GREAT buyers experience with their professionalism and true commitment to customer satisfaction
Sonia C
2012
VW
Jetta
I am very please that each time I came into the dealership the sales staff greated us by name. It is a very friendly atmosphere. The staff was not one bit pushy. They gave us all the time we needed. I would reccomend this dealership to all my family and friends.
Tara S
2012
VW
Jetta
had the best service i have EVER had in our like regarding a car repair .... THANK YOU!!!! we WILL be back.
Michelle D.
2006
Volkswagen
Passat
As always, everyone and everything at this dealership is TOP NOTCH! Love it, love it, love it!!! Always friendly, cordial and very helpful.
Louise G
2011
Volkswagen
Jetta
During my 70+ years I have only worked with one other dealership that demonstrated the positive customer awareness that Maple Hill Auto has shown me beginning with the sales department and now with the service department. I feel very proud to be associated with Maple Hill Auto. Thank you.
Richard P
2010
Volkswagen
Routan
This place is awesome!
Josh Severan